Privacy Policy

Introduction

At Trav N Go Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our services as an online travel agent in the UK.


Information We Collect


Personal Information

  • Name
  • Email Address
  • Phone Number
  • Postal Address
  • Payment Information


Travel Information

  • Travel Dates
  • Destination Details
  • Accommodation Preferences
  • Flight Details


Technical Information

  • IP Address
  • Browser Type and Version
  • Time Zone Setting
  • Browser Plug-In Types and Versions
  • Operating System and Platform


Usage Data

  • Information about how you use our website
  • Products and services you view or search for
  • Page interaction information


How We Use Your Information


Providing Services

  • To process and manage your bookings
  • To communicate with you regarding your travel arrangements


Improving Services

  • To personalize your experience on our website
  • To understand how you use our services and to improve our offerings


Marketing and Communications

  • To send you promotional offers and updates (you can opt out at any time)
  • To notify you about changes to our services


Legal and Regulatory Compliance

  • To comply with legal obligations and regulatory requirements


How We Share Your Information


With Service Providers

  • We may share your information with airlines, hotels, and other travel service providers to facilitate your bookings.


For Legal Reasons

  • We may disclose your information if required by law or in response to legal requests.


Business Transfers

  • In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to a third party.


Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.


Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.


Your Rights

  • Access: You have the right to request access to your personal data.
  • Correction: You have the right to request correction of any inaccurate data we hold about you.
  • Erasure: You have the right to request the deletion of your personal data.
  • Restriction: You have the right to request the restriction of processing your personal data.
  • Objection: You have the right to object to the processing of your personal data.
  • Data Portability: You have the right to request the transfer of your personal data to another party.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.


Contact Us

If you have any questions about this Privacy Policy or our data protection practices, please contact us at:



Trav N Go Ltd

Email: helpme@travngo.com

Phone: +44 (0)2033989464


Effective Date: 24/06/2024